WHY SUREBUILD

 
 
 
 
 
 
 
  
 
 
  
  
 
 
 Nate Lampert 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
They did a great job getting the job done, and giving recommendations on finishes. Communication was top notch too! Whatever they said would be done, got done and in a timely manner. Thank you Andrey & Vlad!
  
 
  
 
 
  
  
 
 
 Be Paris5 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The Surebuild team was incredibly helpful when my house caught fire last summer. I contacted them after reading the google reviews. They came without delay when I called. I was completely desperate and shocked when I first encountered a fire. They kindly took time to explain the next steps. Following the rigorous measures taking, the well prepared estimate helped me get through the inspection and insurance claims process without difficulty. Removal of damaged materials began immediately, and restoration was completed in time. Very knowledgeable, professional, great teamwork and excellent outcome. I’m so happy to be back home restored impeccably. Thanks to the Surebuild team, I was able to overcome the most difficult times in my life.
  
 
  
 
 
  
  
 
 
 Chandell Vorse 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
A fire is something that no one should ever have to experience, but Surebuild was there for the rescue.  We are beyond grateful for everything they did.  From the beginning, they were transparent and helpful, patiently explaining things we were unsure about and always available when we needed assistance or answers.  It is extremely comforting working with a company you can trust.  We had no clue how to move forward from this ordeal, and we are grateful Andrey and the team from Surebuild for never making us feel as though we were just another job or another faceless customer. From the amazing demolition team with Dimitri to Andrey and Vlad with the rebuild, they were with us every step of the way.  Everyone was friendly, compassionate, and deeply respectful throughout the entire process.  And they have been wonderful with answering any questions and concerns even after the job was complete.  Hopefully, no one ever has to experience a house fire, but if it occurs, call Surebuild and know that you are in great hands.  Thank you again to the entire team.  We are forever grateful for the beautiful restoration of our home. Sincerely, The Vorse Family
  
 
  
 
 
  
  
 
 
 Patricia Callaway 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Gene has provided amazing support for our family during this traumatic time.  His compassion and sensitivity are exceptional. I am so grateful that Gene is here to take care of us.
  
 
  
 
 
  
  
 
 
 Razia Mirza 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We bought our first home, and just a few days after moving in, we experienced a flood caused by a malfunctioning bidet left by the previous owners. Our realtor, Peter, recommended Surebuild, and within an hour, Alyona was at our home starting the mitigation process. The journey that followed was incredibly stressful and took seven months before we could move back in. That said, Surebuild was there for us every step of the way. They not only built us a beautiful home but also handled all the back-and-forth with insurance, making sure we received the amount we were owed. This process hasn’t been easy, renovations and insurance claims never are but the team at Surebuild made a huge difference. Andrey has been especially helpful throughout. He’s thoughtful, responsive, and truly cares about his clients. His team is professional, hardworking, and dependable. We’re grateful for everything they’ve done for us and would absolutely recommend Surebuild to anyone going through a similar situation. They really do take care of you.
  
 
  
 
 
  
  
 
 
 B 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
i was out of the house for a few days during the ice storm last year and a pipe burst in my attic. when i came back, i found the kitchen, bathroom and a lot of other areas flooded. Surebuild Restoration helped me out when no one else would show up, and they did more than just fix the flooded areas. we took the opportunity to redo the layout of my house (took out some walls), leveled my 100 year old floors, and replaced the flooring with oak hardwood. also did a full replumb since the walls were open anyway (which was really good advice from them), changed some hvac (added kitchen hood, bathroom fans). great job. my only suggestion is to call your insurance company daily to help move along the approvals.
  
 
  
 
 
  
  
 
 
 Eryn Bacewich 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Andrey and his team at SureBuild took on our project and we couldn’t be happier! They installed new flooring, added a sleek pocket door entry to the laundry room, and took care of painting and touching up trim throughout the house. The quality of their work is top-notch, and they paid great attention to detail. They were also professional, punctual, and easy to communicate with, which made the whole process smooth and stress-free! Definitely recommend to those looking for reliable and skilled craftsmanship!
  
 
  
 
 
  
  
 
 
 Julian Villalpando 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
My family and I lost our house to a Fire in 2023. I made contact with Surebuild and got into contact with Andrey, Vlad, and Shannon. They worked very close with insurance and are very knowledgeable. They made sure insurance wasn’t cutting corners and we received proper amounts of funds to rebuild our home. They took very good care of my family and I appreciated all the work they did.
  
 
  
 
 
  
  
 
 
 Stan Hall 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We had an unknown dishwasher leak for over a year that resulted in damage to the hardwood floor, subfloor, and floor joists.  The island was not able to be removed without damage.  We contacted SureBuild to discuss the reconstruction process for our kitchen.  SureBuild explained that our insurance policy supported new cabinets and hardwood floors.  Our insurance adjuster never mentioned this, and we would have never known that we were entitled to this amount of restoration if we hadn’t talked to SureBuild.    From the very start, SureBuild communicated directly with our insurance adjuster to ensure that we would receive everything that our policy provided as well as follow-up meetings when unexpected things came up during the reconstruction, all the while keeping us in the loop as well. Having this large pool of money covered by insurance gave us the opportunity to add our own money into the project so we would have the kitchen of our dreams built.   When we asked SureBuild if this approach would be OK with them, they encouraged it.  We worked with Shannon, our project manager, on the re-design of our kitchen and she kept us abreast of the additional charges that we would be responsible for, above and beyond what the insurance had committed to pay.  Having a dedicated project manager removed us from having to deal with all the contractors in our project which included plumbers, electricians, HVAC people, carpenters, carpet people, flooring people, painters, etc. The quality of work completed by SureBuild contractors exceeded our expectations at all levels.  The planning for the project was communicated clearly to us, and there were no surprises throughout the project.  Our experience could not have been any better than what SureBuild delivered.  We feel very fortunate that we had SureBuild build our dream kitchen.
  
 
  
 
 
  
  
 
 
 Aubry Fleck 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The entire Surebuild Restoration team was an absolute DREAM to work with. They stepped in when we had water damage in our home and helped us navigate the entire process with excellent care and communication. They advocated for us when it came to dealing with insurance and they met their project deadlines. Their level of work was exceptional and we are very happy with how everything turned out. Thank you to Garrick, Andrey & Shannon and the rest of the Surebuild Restoration team for taking such great care of us!